Frequently Asked Questions
Everything you need to know about your EmpireKits order.
What is the quality of the jerseys?
We offer premium grade sports kits made from high-performance, moisture-wicking fabrics designed for both professional play and casual wear.
How long does shipping take?
Standard shipping typically takes 7-14 business days. You will receive a tracking number via email as soon as your order is dispatched from our warehouse.
Can I customize my kit with a name and number?
Yes, we offer professional heat-pressed printing for any player name and number, or your own custom details, using official league fonts.
What is your return policy?
We accept returns within 30 days of delivery for unworn items with original tags. Please note that custom-printed jerseys cannot be returned unless there is a manufacturing defect.
How should I wash my jersey to keep it in top condition?
To preserve the fabric and printing, we recommend washing your kit inside out in cold water and hanging it to dry. Avoid using fabric softeners or tumble dryers.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure mobile payments like Apple Pay and Google Pay.